Houston's Restaurant
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ΧρησιμότηταΒαθμολογίαΗμερομηνία
Εμφανίζονται και οι 111 ανασκοπήσεις

I liked working there.

Επιλεγμένη αξιολόγηση Indeed

Επιλέχθηκε ως πιο χρήσιμη από την Indeed
The restaurant is now closed but I liked working there. It was a good restaurant with good food and service.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Huge turnover rate & minimal management support.

This is a great way to make quick money, however you’re constantly under a microscope. You will probably never have benefits if you’re looking for that because you will probably never be full time. Such a huge turnover rate it lowers the quality of service. You’ll probably be fired if you have a bad review. And you most likely won’t be hired if you’re over a certain age.

Πλεονεκτήματα

Good money

Κατά

Short breaks, no job security
Ήταν αυτή η αξιολόγηση χρήσιμη;

Management

Very poor people skills. Management doesn’t care about their employees. As a hospitality establishment, it doesn’t feel very hospitable, because we mostly say “no” to guests needs.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Stressful, but good paychecks

Working here has brought a lot of stress into my life, but the money I make is unbeatable and has kept me here for 2+ years now. Management comes and goes a lot, and most of them are well-trained. The workplace culture is like most other food-service jobs I've worked, with an upscale dining flair. It is very fast-paced and a lot more is required of you in comparison to other serving jobs I've worked. (There are no food-runners, buss boys, etc.) The stress of doing everything for your tables while also helping out the restaurant as a whole was too much for me to handle at times, even after being there for years. Unfortunately, the long late hours and after-work culture of the service industry is a breeding ground for alcoholism, but this is certainly not the fault of Houston's. Encouragement to overwork yourself by picking up shifts is rampant, as managers are desperate for more workers. I certainly felt exploited and pushed many times to be there 7 days a week, or back to back double shifts. The hardest part of the job is the after-close duties, which are insanely time-consuming in comparison to all other service-industry and fine dining jobs I've worked. I would usually have to stay up to 3-4 hours after close cleaning, doing financial duties, and other responsibilities for restaurant upkeep that I was not separately compensated for. I always thought this was unfair, but it is the nature of the restaurant. You only cost them $2.13 an hour to be there, and they sure will squeeze that labor out of you after the guests are gone. While this review sounds mostly negative, a lot - 
Ήταν αυτή η αξιολόγηση χρήσιμη;

Horrible Workplace Culture

Do not work here unless you want to be micromanaged and belittled by your condescending coworkers and managers. The pay is better elsewhere for what they require of you. The culture is toxic allowing you to be pretty much bullied into their standard of perfection , which is basic at best. They don’t allow requests off . You have to beg someone to swap shifts just to attend a doctors visit because management is too lazy to make an actual schedule.

Πλεονεκτήματα

quick money

Κατά

no breaks, no time request off, toxic work culture
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Where the money resides

If you have a lot of patience, have no life outside of work, and don’t mind the 2 hour side work after your closing shift, then by all means go for it. They have a system like no other restaurant that is “designed to set you up for success” but in reality will set you up for failure many times. The rules and standards of this restaurant are very dated but again, if you can look past all of that then the money you make could be worth it.

Πλεονεκτήματα

The money

Κατά

Everything
Ήταν αυτή η αξιολόγηση χρήσιμη;

Run away its not worth it

The work environment is so stressful it is not even worth the money. No one care about you. All of the veteran servers think they're entitled to everything. Management is horrible. it's understaffed because employees hate it there so they quit or walk out. they tax tf out of your tips. They ask entirely too much out of their staff. The people there talk to you any kind of way and demean you. I could go on and on. the best thing about Houston's is the guest.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Overall money maker

The service and flow of the restaurant is pretty smooth and consistent making the system seamless to fall into. Summers are not typically slower like majority of restaurants.

Πλεονεκτήματα

Family meal Full time benefits Overall consistent money Set Schedule

Κατά

Standing lunch on busy doubles Occasionally short staffed and can't switch shifts
Ήταν αυτή η αξιολόγηση χρήσιμη;

Fun and fast paced

Good money, great people and really prepares you for future serving jobs! Management is also great and very supportive for the most part. Great serving experience.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Good earning while in college

Worked there in the late 80's and early 90's. It was super fun and made many friends. It was a busy place and you could earn enough to get by on while in college.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Extensive Job training- completely discouraging

The job training felt almost militant! The servers that train you are the old heads/elite servers and boy do they feel entitled!!!! They deliberately failed me in order to stall me from getting on the floor. They treat this job as though it’s rocket science. It felt like a very competitive environment - red flag!

Πλεονεκτήματα

Great pay

Κατά

Extensive training and onboarding process
Ήταν αυτή η αξιολόγηση χρήσιμη;

Good money, high stress, & you servers get blamed for anything.

Good pay but very high stress. There’s a certain way to do everything as a server at Houston’s which make the job smoother but at the same time if you mess up on one small thing that could mean your job.

Πλεονεκτήματα

Tips

Κατά

Short/no breaks, long shifts, high stress, poor management
Ήταν αυτή η αξιολόγηση χρήσιμη;

Worst experience ever!

The worst job I ever had, managers do not care for their employees, they will fire you just by having the wrong nail polish on! Good luck trying to get days off because the only way you can request off is by asking another employee to pick your shift.

Πλεονεκτήματα

none

Κατά

short to no breaks
Ήταν αυτή η αξιολόγηση χρήσιμη;

Very high standards, hard place to work

Houston’s has a high standard for you as a server, which is fine, but they don’t compensate for that. You make the minimum wage of $2.13 an hour, but closing duties sometimes take 2-3 hours past closing. The managers are rude. They will talk to you any way if you allow it. They will comment on your appearance, your hair, your weight... You do receive 50% off meals, but you are very limited as to when you can utilize your 50%. The tips are good, but COVID has put a damper on that. The turn over rate is appallingly high, especially for servers and greeters. When people quit, it’s usually because of management. Training as a server is difficult and few people make it through training so be prepared. Your coworkers are pretty nice, and that’s one of the bigger pluses. Another benefit is you can switch shifts easily for the most part. COVID has been weird so they have been short staffed for a while and that makes it harder, but for the most time you have flexibility. If you desire to work there, you must have tough skin and an end goal in mind. If not, this job will mentally and physically break you.

Πλεονεκτήματα

Nice coworkers, 50% off food

Κατά

No breaks, no benefits, rude management
Ήταν αυτή η αξιολόγηση χρήσιμη;

Great money not the best environment

This work environment was very stressful and some of the guests were hard to handle. There was a lot of favoritism that went on but overall I enjoyed working there because the money was good.

Πλεονεκτήματα

Free family meal

Κατά

Long shifts, no care for your personal life.
Ήταν αυτή η αξιολόγηση χρήσιμη;

On outside its great but ...

Company banned mask use to preserve their cool look. Says it all. They like you the more obsessive you are. Very cut throat environment. Managers are all ivy league young kids that are little monster with their staff.

Πλεονεκτήματα

Cool place to be seen

Κατά

Promote obsessive behavoir
Ήταν αυτή η αξιολόγηση χρήσιμη;

Toxic

Golden handcuffs but the most toxic working environment. No one cares. Management berates you, you're disposable and they let you know that every day.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Good place to work

Houstons is a great company to work for. They have a high standard but it attracts a certain clientele and with that better compensation.There is a lot of money to be made as a server if you have the commitment to learn the system set in place

Πλεονεκτήματα

Great team work, great structure, nice customers

Κατά

Take a long time to learn the system
Ήταν αυτή η αξιολόγηση χρήσιμη;

Great if you love structure!

Houston’s is a great place to get your break into the industry. You must be disciplined to work here, there is a system and answer for everything. But it will set an impeccable service standard for all of your jobs going forward
Ήταν αυτή η αξιολόγηση χρήσιμη;

Very micromanaged and criticized

I had worked in multiple restaurants in both management and hourly positions, so it was fair to say I knew what I was doing.. however, I was consistently criticized and “corrected” for routine tasks. The dress code and appearance standards for employees are very dated. Men can’t have any facial hair at all and women must have their nails painted and be wearing makeup to keep up the “Hillstone look.” Managers often play favorites. Nonstop walking, no downtime.. AT ALL. The only thing that made things close to being bearable was the money.

Πλεονεκτήματα

Great money, set schedules

Κατά

Very short breaks, management, strict rules
Ήταν αυτή η αξιολόγηση χρήσιμη;

Love

Great place to work. Really like family meal. Food is great and management is really supportive. I feel like there is a lot of opportunity to advance here. Pay is also great.

Πλεονεκτήματα

Everything

Κατά

Nothing
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