Nothing positive, you may come to know new people, but the overal job is bad and management is the worst I ever dealt with.
They treat agents as slaves without caring about you, just caring for what works for you. -------------------- You may better treat your agents and seek quality agents, form your team leaders and your managers in first place, don't expect agent to perform amazing job while you don't provide support nor feedback, agents must know about the market in first place not wait to know details from customers.
This job has by far been the most flexible and beneficial job that I have ever been part of. The managerial staff has the workers best interests in mind because of the lack of customer communication for mechanic workers.
Management is the worst. Regional manager was actively using drugs on the job and when the worker bees complained the company fired everyone who was aware. They lie in investor meeting and are barely making a profit and they will not bat an eye before letting you go.