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The Cheesecake Factory Ανασκοπήσεις Υπαλλήλου για Host/Hostess

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Host/Hostess498 αξιολογήσεις
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ΧρησιμότηταΒαθμολογίαΗμερομηνία
Βρέθηκαν 498 αξιολογήσεις που αντιστοιχούν στην αναζήτησηΔείτε και τις 6.249 ανασκοπήσεις

Fun job, but very busy

Επιλεγμένη αξιολόγηση Indeed

Επιλέχθηκε ως πιο χρήσιμη από την Indeed
Walking guest back to seats I learned how to use the seating chart computer Management was nice and always there to help out Coworkers were the best part of the day, they were very nice and fun to work with Hardest part of the job was at the beginning trying to memorize all the tables Most enjoyable part of the day was working with everyone

Πλεονεκτήματα

Very fun atmosphere

Κατά

Gets busy very quickly
Ήταν αυτή η αξιολόγηση χρήσιμη;

Competitive and Degrading

Absolutely so happy I don’t work here anymore. Management picks favorites, and looks down upon those once they find something to nitpick and hold over your head as if you’re stupid. Not much space to advance if you’re not picked as a favorite.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Good starting job

Crazy location but managers and workers are chill. Hosts dont make any tips though which sucks because people are so rude sometimes. Not a long term job.
Ήταν αυτή η αξιολόγηση χρήσιμη;

10/10 work environment.

i love my job. the management is amazing, my coworkers are amazing and everyone is genuinely understanding. i love the environment i work in. it is the only restaurant i have ever worked in so i have 0 sense of what busy is like at smaller places
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Productive and fun workplace

You expect being a hostess to be super easy, but since the cheesecake here in Albany is super busy, your gonna have to move and walk a lot, to the point where your feet hurt after a shift, but everyone there especially the managers are so chill and super nice, helpful, caring and understanding.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Do not work here

You will always start as a host no matter what your experience, as a host you will be yelled at, insulted and overall, treated horribly by the customers. Only thing I learned from working there was how to keep my problems to myself simply because all but one of the managers could not care less about the hosts problems. The work place culture is is supposed to be one big family but as a host you will be treated as if you’re replaceable and if you have any problems with coworkers that are higher up than you, you should keep them to yourself because the managers will always take the higher up coworkers side even if they are clearly in the wrong. The hardest part about the job was the constant harassment from the customers since we’re supposed to be fine dining and they expect to be sat right away, and when we can’t because of a wait that is always the hosts fault. The only “enjoyable” part of the job was the coworkers, some of the servers were nice to work with but most of the hosts I worked with were absolutely terrible coworkers.

Πλεονεκτήματα

Free food for training

Κατά

Managers don’t care about you, guilt tripping when you try and take a ten, lack of respect for your schedule, and lack of respect towards the hosts
Ήταν αυτή η αξιολόγηση χρήσιμη;

Unprofessional and sometimes even immature

Going into this job, I got to meet a staff of mostly friendly people. From what I saw, this job was a great place for me to give it my best as an employee. And, for the first two weeks, I did so.Unfortunately, as I got more accustomed to the environment, it became harder to go the extra mile as an employee. Diligence, working beyond scheduled shift hours, and taking extra shifts to help out… all of this was met with different attitudes. Certain staff would take advantage such, expecting the extra mile as a baseline, which I couldn’t do as much as the work environment became less and less bearable. Some of the management team was also get unpredictably bitter and aggressive with the lower-ranking staff members. My last straw with this job was when I relayed a message from a front desk phone call to a manager. It goes to say without exaggeration that he threw temper tantrum. He was yelling like he was about to lose it, so loudly that other workers in the noisy kitchen area looked up to see what was going on. This childish behavior is not what I’d expect from an upper position at a Cheesecake Factory, which had me lose any of the remaining fervor I had for this job. I quit the next day.If you considering hosting at this restaurant, I’d recommend to work the expected amount, and roll with the punches better than I did. Or just choose a better place to work at in Southlake.

Πλεονεκτήματα

Many friendly staff members, low pressure job

Κατά

Unhappy environment, certain unhappy staff and management
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Not a good workplace

Some hosts were getting paid differently for no explanation + managers weren’t honest about hours. Managers picked favorites and were mean to certain staff. Some male staff are creepy and the guest service experience was definitely different.
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Ok job

Pay is ok, very nice staff. Some Managers unfortunately not trustworthy. Inconsistent hours as well. Clear favoritism amongst managers and staff. 5/10
Ήταν αυτή η αξιολόγηση χρήσιμη;

Good place for college/high school kids

Would not recommend working here at all. This place is not supportive, not reliable and does not follow the city health code. I have seen beef and chicken be prepared in the employee restrooms and management made people with fevers stand in the walk-in freezer to cool them down and make them work instead of sending them home. Management is extremely childish and never takes responsibility for their actions.
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Fun workplace, Not so great management

The job was simple and most coworkers were great. It's flexible and good if you like being on your feet for a long time. The only flaw is how management is unorganized and almost always sides with customers- even if the customers are verbally abusive or threaten employees.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Great place to work

Management and co workers are all great and friendly. Very flexible and accommodating schedule. Ongoing training and great employee discount. Would definitely recommend for anyone looking to get into the food industry.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Fun and Friendly

I loved working as a hostess here, although at times it was difficult having to figure out reservations and walk ins on busy days, the managers and coworkers were all helpful. You wont ever be left by yourself unless it's a slow Tuesday morning.

Πλεονεκτήματα

half off food while working, free meal for double shifts, friendly coworkers

Κατά

standing for the whole shift
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Will overwork you

They’ll take advantage and overwork you while paying you minimum wage and not giving you a 10 minute break. Coworkers are very fun though. It’s also very hard to advance and managers would rather hire outside people than move up in house.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Deceiving

When I first applied for this job, I was so excited. However, within my first week or so I realized how bad management really is. They let their “favorites” have the days they want off and come in and out of work whenever they want. I had a customer cuss me out because I couldn’t get them seated quick enough (on a Friday, one of the busiest days) and my manager still gave them their food for free, the WHOLE meal. The managers here do NOT care about you, they will always throw you under the bus. This place is so deciving, DONT WORK HERE!
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Fun but tiring

Not a bad place to practice English. And it’s so family oriented there. You will enjoy. Near New Year they will give you a cake. And employee meal 50% off. A good deal. Sometimes 100% depending on if you work overtime. Nice view. Generally nice people some people curse there like they have mental health but some are really fun and considerate.
Ήταν αυτή η αξιολόγηση χρήσιμη;

Fast Paced

I enjoyed being a hostess. Dealing with the customers and long wait times can be stressful. Fast paced work environment Overall, the time did go by fast.
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Ok

Its ok. Management is garbage tho. They take favoritism to the next level. The other workers are fine but the managers have a close knit group and theyre unreasonable
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Poor Managment

I never realized how important GOOD management can be until all of the respectable managers left for better opportunities and left us with incompetence. The managers I have now do not care for their workers wellbeing, they never listen to us, constantly undermine our ideas and take advantage of our kindness.

Πλεονεκτήματα

decent coworkers

Κατά

management
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Only worth it as a first job honestly

I would really only recommend this place as a first job. You are allowed to cross train into different areas so you can get different skills in one place if you're interested. Working as a host however, has more cons than pros. Having a good team to work with at the host stand really makes a shift because management and rude/disrespectful crowds will wear you down over time. Rules and things can change on a dime, usually without notice. You're expected to work around other people's schedules more than your own, including multiple double shifts if you have open availability. Hours are not consistent enough for a livable wage if you have rent, car note, etc. Especially during down seasons where it's only busy on weekends. No PTO; you get "sick hours" over time but have to talk to someone to actually use them otherwise you stop getting them at a certain amount. After a year and a half, there's so many other cons I've witnessed first hand but that would take too long to fully explain.

Πλεονεκτήματα

Occasional free meal tickets, 50% off food on shift, 25% off the clock

Κατά

Inconsistent hours, work environment, etc
Ήταν αυτή η αξιολόγηση χρήσιμη;

easy to cross train

working there you have a decently flexible schedule as well as the opportunity to cross train. Mnagers were nice and for the most part understanding and co workers were pretty nice to work with.
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