Reservations Manager

We are seeking a highly organized and detail-oriented Reservations Manager to lead our booking operations and ensure maximum occupancy and revenue. The ideal candidate will be a strategic thinker with deep expertise in inventory management, contract negotiation, and room distribution. You will act as the primary link between our property and travel partners, ensuring that every reservation is handled with precision and every guest's arrival is seamlessly prepared.

Key Responsibilities

• Room Allocation & Inventory Management: Oversee daily room inventory and execute strategic room allocations to optimize occupancy levels and revenue per available room (RevPAR).
• Contract Management: Manage and maintain professional relationships with Travel Agencies, OTAs, and Tour Operators. This includes the negotiation, implementation, and monitoring of wholesale and corporate contracts.
• Distribution Control: Ensure all booking channels and internal systems reflect accurate availability, rates, and promotional offers.
• Performance Monitoring: Track booking trends, cancellations, and "no-shows" to provide accurate forecasting and reporting to senior management.
• Collaboration: Coordinate closely with the Front Office and Sales departments to ensure VIP requirements and special requests are met through meticulous room blocking.

Requirements & Qualifications

• Experience: Proven track record as a Reservations Manager or in a senior reservations role within the hospitality industry.
• Technical Skills: Protel PMS proficiency is highly desirable and will be considered a significant advantage.
• Contractual Expertise: Strong experience in managing complex contracts with travel agencies and a solid understanding of allotment/commitment structures.

Είδος Εργασίας: Πλήρης απασχόληση

Τοποθεσία εργασίας: Αυτοπροσώπως